Create📝Publish 🗞️ Amplify📣 Tech Influencer/Analyst, Content Creator w/550K Social Media followers, Deep Expertise in Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber 🏥 DigitalHealth. TwitterX@evankirstel
CPaaS is a cloud-based delivery model that lets you add voice, video, and messaging features to your existing business software using APIs. CPaaS offers opportunities for better digital customer interactions. So how can #cpaas improve your #customerexperience strategy? Let's discuss w/ 2600Hz Adrian Swinscoe and the CPaaS Acceleration Alliance #MWC23 #EC23 #CX #custserv #ITexpo
Lets talk CPaaS, and how CX and CPaaS are intertwined
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CPaaS lets you solve headaches, not create new ones
Thanks for this great conversation Evan Kirstel B2B TechFluencer
Interesting to think of Patrick's point re: fitting into their customers workflows in light of Adrian's point about meeting the customer where they are
Love this!
Founder & CEO @ Tigon Advisory Corp. | Host of CXO Spice | Top 50 Women in Tech | Board Director | AI, Cybersecurity, FinTech, Growth Acceleration
1yThanks for sharing Evan Kirstel B2B TechFluencer